Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
Highlights
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Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
Highlights
View external link
Add to your calendar:
Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
Highlights
Introduction:
In a small community like Wahoo, Nebraska, severe weather can wreak havoc on essential infrastructure. Recently, a powerful storm caused a series of water main breaks, leaving the community in dire need of repairs. This case study examines how Wahoo's Utilities Manager, Ryan Hurst, and his team utilized gWorks' Operations and Maps Hubs solution to quickly locate and repair the water main breaks, all while efficiently communicating with the public.
Following a severe storm, Wahoo faced the daunting task of repairing 9 water main breaks over a period of just 10 days. With four of these breaks occurring within a 24-hour period, it was crucial for Ryan and his team to act swiftly and effectively.
The Solution:
To commence the repair process and keep the public informed, Ryan turned to gWorks' Operations and Maps Hubs solution. By accessing a digital map of the city's water main infrastructure through gWorks, Ryan and his team were able to pinpoint the exact locations of the breaks.
Effort and Coordination:
Using Operation Hub's digital work order system, Ryan efficiently assigned repair tasks to himself and members of his team. The centralized platform streamlined the coordination process, ensuring that each break received prompt attention.
Real-time Progress Updates:
As the repairs progressed, Ryan and his team marked completed activities in gWorks. This allowed the office staff to keep track of the progress in real-time, ensuring everyone was on the same page.
Effective Communication:
One of the key advantages of gWorks' solution was the ability to empower the city staff to communicate essential information to the public effectively. Wahoo's staff used their Facebook page to post updates on repair progress and break locations, creating transparent and informative communication channels.
Testimonial from Ryan Hurst:
In reflecting on the experience, Ryan expressed his gratitude for the simplicity and efficiency of using gWorks during the emergency. The visualization provided by gWorks allowed the team to quickly identify affected areas and communicate updates effectively to citizens. Ryan's positive experience demonstrates the value of gWorks' Operations and Maps Hubs solution in handling such critical situations.
During the recent bout of extremely cold weather, the City of Wahoo experienced 9 water main breaks in 10 days. Using gWorks, we were able to quickly and easily highlight the areas of the city that were affected by the outages. This visualization helped us to more effectively communicate with our citizens as we worked towards repairing the damage and restoring service. - Ryan Hurst, Utilities Manager
Conclusion:
Wahoo's successful response to the water main breaks serves as a testament to the value of gWorks' Operations and Maps Hubs solution. By leveraging the power of digital mapping and streamlined coordination, Ryan Hurst and his team efficiently repaired 9 water main breaks in 10 days. The ability to communicate real-time updates to the public ensured transparency and built trust within the community. In times of crisis, having access to tools like gWorks' solution can make all the difference in successfully managing emergencies and maintaining vital services.
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