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The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
Highlights
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The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
Highlights
View external link
Add to your calendar:
The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
Highlights
The City of Herreid, South Dakota, faced a common challenge: limited staff juggling multiple responsibilities. Enter Keith Hall, the City Finance Officer, who returned to Herreid in mid-2023 after a brief hiatus. When he came back, it was clear that one thing needed to change—Herreid needed new software to manage its growing administrative demands more efficiently. That's when they chose gWorks.
Transitioning to gWorks
After evaluating various solutions, the City of Herreid decided to switch to gWorks’ cloud software. “I wasn’t going to continue down that same road,” Keith shared, recounting the decision to move away from their previous provider, Banyon. “By July [2023], I was already getting set up with gWorks.” They started with gWorks FrontDesk, and though the process of onboarding took some time, Herreid went fully live in 2024 with the gWorks Core solution. Since then, the city has seen significant improvements in efficiency and time savings.
The Biggest Benefit? Time.
When asked about the greatest benefit of gWorks software, Keith didn’t hesitate: “Time. Just saving a lot of time.” With fewer steps in the administrative processes and a more intuitive four-step system, the city has cut down significantly on time spent handling utility billing, payroll, and other critical tasks. The streamlined interface also made it easier to train new staff, an essential consideration for small teams.
Unexpected Perks
Beyond time savings, Keith found additional unexpected benefits with gWorks, particularly in payroll automation and HR management. Features such as automatic payroll tax calculations and report generation have been game changers. “I don’t have to figure that out anymore,” he explained with a smile.
Collaboration Across Departments
Though the City of Herreid is small, gWorks has also improved collaboration and communication, particularly with the city’s utilities department. With digital timesheet integration and ACH capabilities, routine tasks like payroll processing have become much more efficient. “We even onboarded our pool staff to ACH payments, which we’d never been able to do before.”
A Solution for Today, Ready for Tomorrow
Looking to the future, Keith is confident that gWorks will continue to deliver. “Just seeing the progress they’ve made since I’ve been on board is exciting.” He’s optimistic about the ongoing improvements, such as new features and tools shared during client discussions, which promise to make city operations even smoother.
Advice for New Users? Patience.
Switching software isn’t always easy, but it’s worth it. For cities considering the move to gWorks, Keith offers a simple piece of advice: “Patience and understanding. If their experience is anything like mine, they’ll be glad they did it.”
Ready to hear more? Watch the full interview with Keith and discover how gWorks is helping cities like Herreid transform operations, save time, and streamline processes.
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