FrontDesk offers a streamlined online payment experience for citizens, covering various government-related bills. Reduce walk-ins and phone calls with online payments available 24/7 on any device.
FrontDesk’s virtual terminal simplifies one-time payments for services like licenses, parks and recreation fees, and court fees, making it easier to collect revenue quickly and efficiently.
With Forms Builder, you can create and publish various forms online, from pet licenses to construction permits. Citizens can fill out, submit, and pay for forms without needing paper or in-person visits. Staff can then review, approve, and manage forms in one centralized location.
Use FrontDesk’s Agenda & Minutes builder to create, manage, and publish records easily. Save time by reducing re-typing and scanning, and provide public access to meeting information with one click.
Keep your citizens informed, and provide a quick and effective communication channel. Quickly send timely and important information such as invoices, emergency messages, public notices, shut-off warnings, and whatever else you come up with.
With FrontDesk and Operations Hub, citizens can apply and pay for permits online. Submitted permits are automatically created in Operations Hub, allowing citizens to track status and make payments through FrontDesk.
Give your Public Users a mobile-friendly channel to report issues or submit requests. Government officials can then easily log, track, and remedy issues quickly. Deliver a high level of customer service and satisfaction by quickly responding to issues such as water main breaks, potholes, stray animals, public nuisances, etc.
FrontDesk’s Website Builder lets you create an accessible, mobile-friendly site without needing design or coding experience. This feature ensures your community has a modern, professional web presence.
